SubSentryContact us
Questions, a subscription SubSentry missed, or something that looks wrong? Email [email protected] and we’ll reply within 2 business days.
Common questions
Which emails does SubSentry read?
Only emails that match billing searches, such as receipts, renewals, free trials, price changes and cancellations. Access is read-only. We keep the details we extract (service, price, dates), never the emails themselves.
A subscription is missing or wrong.
Add it from the Subscriptions tab with the + button, or open it and tap Edit details. Your corrections are kept, and later scans won’t overwrite them.
Why is a date marked “estimated”?
We couldn’t find the exact renewal date in your emails, so we calculated it from the billing cycle. Check with the provider if it matters.
How do I disconnect Gmail?
In Settings › Email connection, tap your Gmail address, then Disconnect Gmail. We revoke our access with Google immediately. You can also remove SubSentry at myaccount.google.com/permissions.
How do I cancel SubSentry Pro?
On your iPhone, open Settings › your name › Subscriptions › SubSentry. Deleting the app doesn’t cancel it.
How do I restore my purchase on a new phone?
In SubSentry, open Settings › Restore Purchases, signed in with the same Apple ID.
How do I get my data or delete my account?
Settings › Export my data downloads everything we store. Settings › Delete account deletes your account and data.